After a deluge of complaints from parents, the Wake County Public School System announced Friday afternoon it is adding 27 buses back to routes to try to improve service.
Traditional schools opened Monday, and parents immediately started complaining as buses were late, or didn’t arrive at all. That left the school system scrambling after budget reductions, and school board chair Kevin Hill saying the issue would be addressed at the board session Tuesday.
Friday afternoon, the system said 27 buses would be added to the massive job of delivering the 75,000 children who ride the bus to school safely and on time.
Wake schools said the staff added four buses back on Tuesday and seven more on Friday. On Tuesday, the district will add another 16 buses to its routes.
“There are no excuses for what happened, and we are committed to fixing the problem,” Superintendent Tony Tata said in a statement. “If we determine more buses are needed, we will continue to add them until the issue is resolved.”
The system said school principals planned to communicate Friday directly with parents who will be affected by changes to bus routes and schedules.
Updated bus routes will also be published on the WCPSS website before the end of day Friday.