To report Closed Captioning problems, issues or concerns, please contact our Captioning Hotline by e-mail, fax or phone:
Phone: (888) 812-9801
Please include station or market information.
We will make every effort to investigate your inquiry within 1 business day.
To submit written issues, complaints or concerns, please contact the following:
Carey Adams, Director of Operations
1205 Front Street
Raleigh, NC 27609
Before submitting a formal written complaint, we recommend you first contact our captioning hotline. We may be able to resolve your issue immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.