ZEBULON, N.C. (WNCN) – Thousands of fans packed PNC Arena for Tuesday night’s sold-out Taylor Swift concert, but dozens of others, with tickets in hand never even made it inside.
PNC Arena said 30 people holding counterfeit tickets were turned away at the door, but Cindy Walsh and her 15-year-old daughter didn’t even make it that far.
“Very angry,” Cindy Walsh of Zebulon, said.
On Monday, Walsh tried to buy passes to the sold-out show on Craigslist, sending $150 to the seller of some authentic-looking tickets. She was told they were in the mail, but the tickets never came.
“He didn’t answer my texts on anything. He didn’t answer my call,” Walsh said.
Walsh hopes investigators can trace the origin of that Craigslist ad, but she fears her money will never be seen again.
“And he had the gall to text me today and say well, nobody escorted me out of my seats last night,” Walsh said, “So he, or she, was actually there last night in those seats and was rubbing it in my face today.”
The experts say big shows that sell out quick are prime targets for scammers.
The Better Business Bureau says to protect yourself and never wire money.
Do not have the tickets mailed. Instead, pick them up in person. Ask the seller for the seat or section number to verify they’re real and, if possible, try to buy them direct from the box office instead.
“In the future…If I can’t meet the person in person and get hard copy tickets,” Walsh said, “Then I won’t be getting them.”
The Walsh’s were eventually able to shake it off.
Cindy Walsh’s daughter Erin said after she sent a tweet to Vance Joy, the act that opened for Swift, the band pulled some strings and Erin and her friends ended up with seats near the front row.
“I got so mad and I tweeted…and he heard me,” Cindy Walsh said. “It was amazing. I don’t think another concert is going to be amazing as that. It was really awesome.”
Raleigh police said they are investigating at least three claims related to fraudulent tickets sold ahead of Tuesday night’s show.
While PNC Arena does have a designated resale zone outside their venue, officials there recommend buying direct from their box office or Ticketmaster.