HOLLY SPRINGS, NC (WNCN) — Officials in a Wake County town increased police presence while there was a widespread voice cellular network outage on Monday.
Holly Springs officials say they also set up a special 911 email for Verizon cell phone customers who lost voice service, but still had texting and data access.
Service was restored around 9:30 p.m., nearly 7 hours after the problem began.
Related story: Fiber cut causes major cellphone outage across central NC
“Holly Springs Police also are increasing their presence in neighborhoods as much as possible during the outage,” officials said Monday night after a fiber line cut caused a massive outage for Verizon in Central NC.
Due to widespread cell phone service outages, the Holly Springs Police Department has set up an emergency email account for Verizon customers in Holly Springs who do not have landline phone service and whose cell phones are their only means of contacting emergency services, authorities said Monday night.
The emergency email was only going to be monitored while the Verizon outage existed, officials said.