DHHS says email with confidential information sent inadvertently

RALEIGH, N.C.(WNCN) – The North Carolina Department of Health and Human Services is notifying some people of an incident regarding the email of unsecured protected health information, the department said Friday.. 

DHHS said 1,615 North Carolinians were impacted.

DHHS said an employee inadvertently sent an email to the Granville County Health Department without first encrypting it.  Attached to the email was a spreadsheet containing information relating to individual Medicaid recipients.  The information in the email included the individual’s first and last name, Medicaid identification number (MID), provider name and provider ID number, and other information related to Medicaid services.

DHHS said the employee realized the error immediately and notified the DHHS Privacy and Security Office of the incident.

DHHS said it is not aware of any misuse of the information but sent sent letters to all affected individuals.  Individuals who were affected may take steps to protect themselves by putting a fraud alert on their credit files and by keeping an eye on their bank statements and credit card bills for any unusual or unauthorized activity.  DHHS has set up a toll free number, 1-800-662-7030, to handle inquiries from those the mistake impacted.

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