FAYETTEVILLE, N.C. (WNCN) – The Fayetteville VA Medical Center opened its doors Friday night for a town hall meeting, an opportunity for veterans and their families to ask questions and voice their concerns.
This town hall is part of hundreds of meetings that are being held at VA centers across the country. The new VA secretary, Robert McDonald, started the meetings in an effort to restore veterans’ trust following a scandal last year about care for veterans.
Veterans say it’s a big step forward.
“I was actually satisfied with a lot of things that I had brought up and saw a lot of things that kind of piggy-backed off some of the other questions,” said one veteran, Joseph San Miguel.
Elizabeth Goolsby, the Fayetteville VAMC director, said, “The quality of the care that our veterans have been receiving has not been a problem. Our veterans have been very pleased with the quality of our care.
“What has been our challenge is to have access to care.”
Goolsby said they’ve been working to open more locations and hire additional staff.
VA officials said they’ve heard the concerns of veterans and they are trying to address them.
They are calling it a work in progress.
Town halls like Friday’s are held four times a year with the next scheduled for March.